Automated Approval Workflows

AUTOMATED APPROVAL WORKFLOWS

Approvals crawl through email chains and chase-ups. Multi-level sign-offs stall on whoever is out of office, and nobody can see where a request is stuck.

Actors

  • Change Manager
  • Approver / Line Manager
  • Service Delivery Manager

Systems / Vendors

  • ServiceNow
  • Microsoft Teams
  • SAP

Business Question

"A standard change that takes ten minutes to make takes ten days to approve — where does all that time actually go?"

What SPoG Does

  • Routes approvals automatically by rule — value, risk, region — to the right approvers in the right order.
  • Notifies, reminds and escalates automatically so requests never sit silently in an inbox.
  • Shows exactly where every approval is stuck and how long each stage really takes.

Outcome Metrics

−75%

Approval cycle time

100%

Approval status visibility

1–2 wks

To first automated workflow

Contact us to learn more →