DIGITAL WORKER

Skilled engineers spend hours on repetitive tasks — health checks, report runs, ticket updates, data entry — work that follows rules and doesn't need a human, but gets one anyway.

Actors

  • Automation Lead
  • Operations Manager
  • Head of Operations

Systems / Vendors

  • UiPath
  • ServiceNow
  • Microsoft Power Automate

Business Question

"I hired network engineers and they spend a third of their week doing clerical work a robot could do — why?"

What SPoG Does

  • Deploys AI-driven digital workers to execute repetitive operational tasks end to end.
  • Handles the rule-based workload — checks, updates, reports, routine requests — around the clock.
  • Frees engineering time for the judgment work only humans can do.

Outcome Metrics

−35%

Manual task hours

24/7

Task execution coverage

4–6 wks

To first digital worker live