CLIENT & STAKEHOLDER REPORTING

Reporting for the client, principal contractor and internal leadership is rebuilt by hand for each audience, so it's slow, inconsistent and backward-looking. There's no shared, current fact base for performance reviews.

Actors

  • Project Director
  • Client / Service Manager
  • Commercial / QS

Systems / Vendors

  • BI / data lake
  • Delivery management (Control Tower)
  • Cost / commercial (ERP)

Business Question

"Why does every client review start by rebuilding the same numbers a different way?"

What SPoG Does

  • Automates evidence-based reporting for client, principal contractor and leadership.
  • Gives each audience a consistent, current picture.
  • Creates a shared fact base for performance reviews.

Outcome Metrics

−50%

Reporting effort

1

Shared fact base

6–10 wks

To first outcomes