QUALITY & REWORK CONTROL

Defects and rework are recorded in isolation, so recurring quality failures become systemic before anyone spots the pattern. Rework quietly consumes cost and drags the schedule.

Actors

  • Quality Manager
  • Package Manager
  • Site Manager

Systems / Vendors

  • Snagging / QA
  • Document / QMS
  • BI / reporting

Business Question

"Which areas have the highest defect density, and how much rework is quietly eating our programme?"

What SPoG Does

  • Monitors defects, snagging, rework levels, repeat issues and closeout status by package or location.
  • Exposes recurring failures before they become systemic.
  • Links quality drag to schedule and cost impact.

Outcome Metrics

−25%

Repeat defects

1

Live quality view

6–10 wks

To first outcomes