Security Outcomes (MTTD / MTTR)

SECURITY OUTCOMES (MTTD / MTTR)

Detection and response times are reported inconsistently, so containment delays and SLA breaches are argued rather than evidenced. The causes of delay stay hidden and don't improve.

Actors

  • CISO
  • SOC Manager
  • Head of Security Governance

Systems / Vendors

  • SIEM
  • SOAR
  • BI / reporting

Business Question

"How fast do we really detect and respond, and what's actually causing the delays?"

What SPoG Does

  • Measures detection and response times, containment delays and SLA breaches.
  • Breaks down severity mix and the key causes of delay.
  • Turns outcome data into targeted improvement.

Outcome Metrics

−50%

MTTR

1

Live outcomes view

6–10 wks

To first outcomes

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