Automated Incident Response (IoT-OT)

AUTOMATED INCIDENT RESPONSE (IOT-OT)

When an IoT or OT incident fires, response is manual in an environment where minutes matter. Triage crosses IT and OT teams that share neither tools nor vocabulary.

Actors

  • OT Engineer
  • NOC Engineer
  • Plant Operations Manager

Systems / Vendors

  • Nozomi Networks
  • ServiceNow
  • Splunk

Business Question

"An OT incident at 3am currently means waking three teams to work out whose problem it is — what does that cost us per minute?"

What SPoG Does

  • Detects and triages IoT and OT incidents automatically with cross-domain context attached.
  • Executes safe, pre-approved response actions immediately — isolate, alert, dispatch.
  • Bridges IT and OT response in one workflow so ownership is never the first debate.

Outcome Metrics

−60%

Incident response time

−50%

Cross-team escalations

4–6 wks

To first automated response

Contact us to learn more →