Automated Shift Handover & Briefing

AUTOMATED SHIFT HANDOVER & BRIEFING

Shift handovers are verbal and inconsistent, so alerts, open incidents and tasks get lost between teams. The incoming shift starts behind, without the full picture.

Actors

  • Guarding Supervisor
  • Control Room Operator
  • Security Operations Manager

Systems / Vendors

  • Incident management
  • Guard tour / patrol
  • Workforce / rostering

Business Question

"Why does the incoming shift start blind because the handover was a two-minute chat?"

What SPoG Does

  • Builds digital, standardised handover packs with site alerts, incidents, tasks and patrol expectations.
  • Ensures smooth, complete transitions between shifts.
  • Keeps a record of what was handed over and when.

Outcome Metrics

−50%

Handover gaps

1

Standardised briefing

6–10 wks

To first outcomes

Contact us to learn more →