DYNAMIC POST ALLOCATION

When a post falls open through sickness, an incident or a surge, cover is rearranged by radio and best guess, leaving gaps while supervisors work the phones. The rebalance is slow and imperfect.

Actors

  • Security Operations Manager
  • Guarding Supervisor
  • Resource Planner

Systems / Vendors

  • Workforce / rostering
  • Guard tour / patrol (GPS)
  • Incident management

Business Question

"When a post drops out, why does covering it always open a gap somewhere else?"

What SPoG Does

  • Rebalances guards in real time when gaps arise from sickness, incidents or surges.
  • Directs the nearest suitable guard to the open post.
  • Holds coverage across the estate as the day moves.

Outcome Metrics

−30%

Uncovered posts

1

Live coverage plan

6–10 wks

To first outcomes