GUARD LOCATION & PATROL ADHERENCE

Whether patrols are actually being walked is only known from paper tour records after the shift, so missed checkpoints and idle zones go unseen until an audit or an incident. Real-time coverage is invisible.

Actors

  • Security Operations Manager
  • Guarding Supervisor
  • Control Room Operator

Systems / Vendors

  • Guard tour / patrol (GPS)
  • Access control
  • Incident management

Business Question

"Are patrols actually being walked as required, or are we only finding out from the paperwork?"

What SPoG Does

  • Tracks guard location with GPS and monitors patrol adherence live.
  • Raises automated alerts for missed checkpoints, idle zones or coverage gaps.
  • Turns tour records into a real-time coverage picture.

Outcome Metrics

−45%

Missed patrol checkpoints

1

Live coverage view

6–10 wks

To first outcomes