CENTRALISED INCIDENT LOG & ANALYTICS

Incidents are logged in different places and formats, so trends, root causes and recurring hotspots stay invisible. The same problem repeats because nobody can see the pattern.

Actors

  • Security Operations Manager
  • Head of Security
  • Compliance & Risk Manager

Systems / Vendors

  • Incident management
  • CCTV / VMS
  • BI / reporting

Business Question

"Why does the same incident keep recurring when every one of them was logged somewhere different?"

What SPoG Does

  • Gives end-to-end visibility of incident trends, root causes and recurring patterns.
  • Holds every incident on one analysed log.
  • Turns incident data into prevention.

Outcome Metrics

−30%

Repeat incidents

1

Single incident log

6–10 wks

To first outcomes