REAL-TIME ROSTER VISIBILITY HUB

Scheduled versus actual staffing is only reconciled after the fact, so a gap between the plan and who actually turned up is found too late to fix. Leadership can't see live coverage across sites.

Actors

  • Security Operations Manager
  • Resource Planner
  • Regional Lead

Systems / Vendors

  • Workforce / rostering
  • T&A / biometric
  • Guard tour / patrol (GPS)

Business Question

"Right now, how does who's actually on shift compare to who was scheduled, across every site?"

What SPoG Does

  • Shows scheduled versus actual staffing across all sites live.
  • Detects gaps instantly.
  • Gives one real-time coverage picture.

Outcome Metrics

−30%

Undetected staffing gaps

1

Live roster hub

6–10 wks

To first outcomes