SKILL & CERTIFICATION MATCHING

Guards are assigned to posts on availability, not always on the skills, SOPs and current certifications the post requires. A mismatch is a compliance and service risk that surfaces late.

Actors

  • Resource Planner
  • Compliance & Risk Manager
  • Guarding Supervisor

Systems / Vendors

  • Skills / SIA licensing
  • Workforce / rostering
  • Document / QMS

Business Question

"Is every guard on a post actually qualified and current for it, or just available?"

What SPoG Does

  • Assigns guards to posts based on required skills, site SOPs and compliance expiry.
  • Blocks assignments that don't meet the requirement.
  • Keeps posts staffed by qualified, current people.

Outcome Metrics

−45%

Skill-mismatch assignments

1

Skill-matched roster

6–10 wks

To first outcomes